At New Vue, we’re proud of the reporting tools we offer for attractions, water parks, and family entertainment centers (FECs), but we know we can’t do it alone. Our integration partners play a key role in every operator’s success, so we’re excited to highlight them here.
VenueSumo is an all-in-one venue management and ticketing platform made for trampoline parks, soft play centers, and other FEC-style attractions. We spoke with Lauren Black, Digital Marketing and Content Specialist at VenueSumo, to learn how the company began, what sets its platform apart, and what’s coming next.
How VenueSumo Got Started
VenueSumo began in the trampoline park industry, working closely with a multi-location operator from the very beginning. That early partnership influenced the entire design of the platform. It was built to support multiple locations from the start, so operators can manage several venues from one account and database, rather than adding that feature later.
VenueSumo wanted to fix the problem of using too many separate systems. Venues had different tools for online bookings, birthday parties, gift cards, and session vouchers, but none of them connected to the on-site point-of-sale (POS) system. Staff had to jump between platforms just to check in guests. VenueSumo built a single system to manage the whole venue operation from start to finish.
What Sets VenueSumo’s Ticketing Platform Apart
Lauren shared a few reasons why VenueSumo stands out from other ticketing and venue management platforms in the attractions industry:
- Built by operators, for operators. The VenueSumo team has real experience running family entertainment centers, so their platform is made specifically for the industry, not just adapted from a generic ticketing system.
- Hospitality-grade POS. Features like full inventory management, QR code ordering, and built-in kitchen display screens are included as standard.
- Support from real venue experience. The support team includes former venue managers, so when you need help, you get advice based on real-world operations.
- Purpose-built automation. Party and booking automation is designed specifically for FECs, trampoline parks, and soft play centers, not borrowed from general event ticketing systems.
- All-inclusive pricing. Every feature is included, with no extra tiers or percentage booking fees.
The New Vue + VenueSumo Integration
New Vue’s integration with VenueSumo links the platform directly to Power BI reporting. This gives operators a single, real-time view of venue performance.
The integration automatically syncs online bookings, POS transactions, memberships, and party or group bookings data every day, so there’s no need for manual exports. If you run more than one location, it brings together data from all your sites into one dashboard, along with other systems like access control, payments, and staffing. This gives you real-time revenue reporting by site and product, tracks memberships and recurring revenue, and shows channel performance, all in one place.
You can find the full breakdown on our VenueSumo integration page.
What’s In Store?
VenueSumo is continuing to grow, with its expansion into the US and a Salt Lake City base. The team is adding new features based on customer requests, including bowling options, loyalty programs, AI-powered tools, and improved marketing capabilities. All of these are meant to help operators manage more of their business from one system.
Similarly, that same operator-first thinking carries over into how VenueSumo works with partners, too.
If you’re considering venue management platforms or already use VenueSumo and want real-time reporting without manual data pulls, New Vue can help you get more from your tools. Learn more about the VenueSumo integration or reach out to our team to see how it can work for your venue.
